Shortly after, on May 19^th, we proceeded to the 2^nd House Build in the Belize District, and 5^th House Build overall. Ms. Ruth Camal, the recipient of this home, wasn’t hesitant to express how much she will cherish this opportunity. Ms. Camal, a mother of 3, was working passionately on her home along with her loving family. They supported one another and as Ms. Camal stated, “I cannot wait to move into my home and have my furniture and be with my family!”

June 16^th saw the House Build for Ms. Marleny Mai in Orange Walk.  Ms Mai and her two children were the proud recipients of the 6^th home constructed. Heritage Bank Ltd along with Hand in Hand Ministries once again were at the House Blessing to share in the joyful occasion.  “Great satisfaction comes from sharing with others” – Unknown. Indeed, everyone had great satisfaction as we saw how happy Ms. Mai and her family were to receive the keys for their home.

Tremendous strides have been made in technological advancement in Belize and this new digital era provides, without a doubt, numerous opportunities for businesses and banking across the country . As one of the early pioneers of electronic banking in areas such as, cell phone banking using SMS text messages, prepaid cards gift cards and more recently, e-loans, Heritage Bank continues to enhance its digital platform which allows you to conduct banking in real time. As you enjoy the convenience of anytime, anywhere from digital services, we recognize that you also value face-to-face client services at our branches. To this end, we will continue to strengthen and expand the amalgamation of our digital platform with our physical branches to deliver what is coined as “Phygital Banking” services to you. The Bank’s Chief Risk Officer, Dr. Philippa Duncan spelt out our own approach to this new phenomenon: Heritage Bank’s “Phygital Model” exemplifies our commitment to realizing our Vision to become the Premier Financial Institution by enabling inclusivity and greater reach of our services in all geographic locations and among all age groups in Belize.

This sentiment of financial inclusion was further encapsulated by the Guest Speaker and Area Representative, Honorable Beverly Williams, who stated that “accessibility is an integral facet to financial inclusion”. She continued “with this branch residents of Ladyville and the surrounding communities are now able to easily access financial services, without having to travel long distances”.

As a bank that is very keen on delivering good customer service, the chemistry is very important to us and it played a big role in our decision to proceed with this branch. The entrepreneurial spirit coupled with respect, professionalism and the strong desire to innovate, which we have noticed, reflect values that we ourselves espouse and strongly adhere to as enshrined in the Bank’s set of Core Values. It is therefore an honor for us to have been considered when the Community was faced with identifying a banking operation to serve its residents and those of surrounding communities. Spanish Lookout Community exemplifies what is possible with hard-work. It is an important part of our agricultural sector and plays a critical role in the country’s food supply. We fully embrace the agricultural base of its economy and are happy to support its continued contribution to the productive sector of our country

Exactly 18 years ago in January 2001 Heritage Bank (then Alliance Bank) was established and it is truly symbolic to us that in this month of our anniversary, we are able to open this office here in Spanish Lookout to further expand our footprint in the country. This brings the number of offices to 11 countrywide

Our commitment to the development of Western Belize and its residents began in 2005, just over four years after receiving our license to conduct banking in Belize. We planted roots in Belmopan City on the 26th November 2005; four years later we established a branch in San Ignacio Town on the 5th of January 2009. Two years later on the 1st of December 2011, we cemented our presence as the First bank in the town of Benque Viejo Del Carmen. Today we are very happy to continue delivering on our commitment in extending our footprint to you – the First Bank to establish a full time operation in Santa Elena Town. We are pleased to share with you that Heritage is proving to be the vehicle of change in the lives of Belizeans all over the country, as it adopts innovative delivery channels and products to provide affordable and accessible banking services to you.